I've never used a cup before. Is it hard? Will it hurt?
It might take just a little time to get the art! But some are natural at it too. You must read the instructions diligently and relax as much as possible while using it for the first time. The medical grade silicone makes it absolutely soft so that it doesn't hurt when inserted.
How do I understand which size of Menstrual Cup to use?
The size of the Menstrual Cup depends upon your age, body weight and flow. If you have a light flow, please go ahead with size "S", for a moderate flow where you use a high absorption pad and change twice a day, please use size "M" and for a heavy flow where you change your high absorption pad 3-4 times a day, you should select size "L".
Is it safe to insert a menstrual cup inside my body?
Yes. It is absolutely safe to use a menstrual cup because they are made of 100% medical grade silicone and harmful chemicals, BPA, Latex, plastic, etc. are completely avoided.
How do I clean my menstrual cup?
Wash your hands properly and take out the cup. Rinse it with hot water for 20 seconds.
Should I ask my doctor before using it?
A doctor's prescription is not required for using a Menstrual Cup. But if you still want to consult your doctor, you may.
Can using menstrual cups cause me to lose my virginity?
There is absolutely no such thing in medical terms as losing virginity by using menstrual cups. One can lose virginity only by having sex.
How many hours will it last?
It completely depends on your flow. Nonetheless, a standard duration of 4-5 hours can easily be passed.
How does the menstrual cup differ from the tampon?
While a Tampon is also inserted into the Vagina just like a Menstrual Cup, Tampons absorb the blood and Menstrual Cups collect the blood. After use, a Tampon needs to be disposed and a Menstrual Cup can be cleaned and reused.
Can you get Toxic Shock Syndrome from a menstrual cup?
Using a properly cleaned and good quality Menstrual Cup reduces the chances of TSS. But no period care product comes with the guarantee of zero percent risk of TSS.
- Delivery Related FAQ -
How many days do you take to deliver the orders?
We take 3-4 business days to deliver normally, from the day of placing the order.
How can I track my order?
After placing the order, you will get an Order ID with which you can track the status of the order on our website. Once the order is shipped, we will provide you with a tracking link so that you can track the movement of your order.
How can I return a product?
Please note that the return and refund policies are different for each product. To return a product which is eligible, please reach out to our customer care number 9899 288 631 or send us a mail at care@sanfe.in.
How will I get a refund for an order I have returned?
Refund is provided for prepaid orders only. Your refund will be initiated within 3-5 working days of receiving the refund request and authorization of the refund. The refund amount will be credited back into the same account (online banking, credit card, debit card, or whichever available) that was used to make the purchase.
What happens if I receive damaged/wrong products?
It is quite unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety. In case you receive any damaged/wrong products, please reach out to our customer care number 9899 288 631 or send us a mail at care@sanfe.in at the earliest.
